A veteran of over 11 years at loanDepot, Abarca has held leadership positions of increasing responsibility throughout her tenure. She will be based in the company’s Phoenix-area operations hub. Before loanDepot, she worked with several big banks, including Bank of America, JPMorgan Chase, and Compass Bank.
Abarca’s promotion was in line with loanDepot’s Vision 2025 strategic plan, which focuses on transforming the originations business, investing in growth initiatives, optimizing cost structures, and simplifying the organizational framework.
“Building a world-class operations team is an integral part of our Vision 2025 strategic plan,” Martell added. “I cannot think of anyone better than Viviana to take our operational capabilities to the next level to support accelerated growth and durable stakeholder value creation.
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“We have a phenomenal team, a phenomenal platform, and an exciting opportunity to take our existing operational excellence to the next level. We will continue to strive to exceed the expectations of our customers and deliver a best-in-class experience to our origination partners. This is critical work that will support the growth and success of loanDepot as we pivot into the next cycle.”
